Hi there
I’m experiencing difficulty publishing a workbook from Tableau Online to a Rockset online data source via the JDBC driver. Despite numerous attempts, the process has not been successful, and the following error messages have been persistently encountered:
In Tableau Desktop:
An error occurred while communicating with the Other Databases (JDBC) data source ‘Custom SQL Query+ (commons)’
Bad Connection: Tableau could not connect to the data source.
Error Code: D7F10BB8
An error occurred when publishing the workbook.
Connect Failed
Unable to create extract
In Tableau Prep Builder:
System error: An error occurred while communicating with the Other Databases (JDBC) data source ‘LoomDataSource’
channel is in state TRANSIENT_FAILURE
I am running the following configuration:
- Tableau Online Version: 2023.1.0
- Tableau Prep Builder Version: 2023.2
- Operating System: Windows 10 Enterprise
*JDBC Driver Details: Rockset JDBC driver Version: rockset-java-0.10.0-uberjar.jar
Although I’m able to establish a successful connection to the Rockset data source, the issue arises specifically when attempting to publish the workbook.
I’ve endeavored to troubleshoot the problem independently, yet have reached a standstill. It is my hope that your team could provide insight to identify and solve the issue.
I look forward to your assistance and a resolution at the earliest convenience.
Best
Sunny