Hitting soft limits errors

:question:Question
Why does Rockset have soft limits and what do I do when I hit one: for example, why is there a soft limit on running concurrent queries?

:white_check_mark:Answer

  • Soft limits protect users from run-away scripts. If you are naturally reaching a soft limit, you can, in most cases, ask us to raise it for you
  • Soft limits protect users from stressing the product beyond our current test scenarios. If you are hitting these, we can work with you to reach your scaling goals.

If you’re hitting a soft limit, let us know so we can help you.